Ordering & Shipping Help

Ordering & Shipping Help

Have a question about an Oak & Antler Apparel order? Here's what to know before checking out. If you need help, email oakandantlerapparel@gmail.com.

How do I place an order?

Choose your product, select the available size and color, add it to your cart, and follow the checkout steps. Double-check your shipping address and selections before placing your order.

Where can I see shipping costs?

Shipping options and charges are displayed during checkout before you complete your purchase. They may vary depending on the item and delivery address.

When will my order arrive?

Some of our products are made or prepared after you order. Production and shipping times vary by item and fulfillment provider, so delivery dates are estimates rather than guarantees. If you need an order by a specific date, please contact us before purchasing.

How do I track my order?

When tracking information is available, it will be included in your shipping confirmation. If you have questions about an existing order, email us with your order number.

How do I choose the right size?

Check the size options, available colors, and any size chart on the product page. Fit may vary between T-shirts, hoodies, and other styles. Contact us if you have questions before ordering.

What if something is wrong with my order?

Contact us with your order number and a description of the issue. Please also review our Refund Policy for the current store terms.

Where can I order custom apparel or Grist Mill Creations products?

Custom apparel, personalized business and team clothing, and Grist Mill Creations' 3D-printed items are now handled through our separate website: CrabApple Orchards Customs.